Microsoft 365 Copilot Multi-Department & Multi-Industry Lab Workbook

CONTOSO GROUP | MULTI-DEPARTMENT & MULTI-INDUSTRY | MOCK DATA ONLY

Microsoft 365 Copilot

Multi-Department & Multi-Industry Lab Workbook

Copilot Chat, Word, Excel, PowerPoint, Outlook, Teams, and Agents (Analyst, Researcher, Agent Builder, Copilot Studio)

Field	Details
Audience	Employees and enablement teams across HR, Finance, Sales, Marketing, Customer Service, Legal & Compliance, Operations, and IT
Industries covered	Healthcare, Retail / e-commerce, Manufacturing, Financial Services, Education, and Technology / SaaS - via the six Contoso Group business units
Level	Foundational to advanced (Level 100-300). No prior Copilot experience required for the core path
Folder location	OneDrive folder: Contoso Group copilot / sample data
Scenario	A diversified enterprise runs one Copilot enablement programme across every department and business unit, using department-specific mock data
Training data condition	Synthetic mock content only. Not real Contoso Group policy, financial, customer, patient, employee, or production data
Recommended delivery	Instructor-led workshop with hands-on labs; departments can run their own track

Important: This workbook is designed for classroom training. Participants must verify every Copilot output, inspect sources and calculations, and never place real confidential, regulated, personal, or production data into prompts.