Appendix B — Industry considerations
Each business unit carries different sensitivities. Remind learners to adapt tone, data handling, and validation accordingly.
| Business unit / industry | Watch-outs in prompts and outputs |
|---|---|
| Contoso HealthCare (Healthcare) | Never use patient data; treat clinical content as restricted; validate any care-related statement with a professional. |
| Contoso Financial (Financial Services) | No KYC/AML, account, or payment data; be careful with any figure that implies advice; log decisions. |
| Contoso Retail (Retail) | Protect customer PII and loyalty data; watch margin claims; keep promotional copy truthful. |
| Contoso Manufacturing (Manufacturing) | No real production-control or safety instructions; treat correlation as hypothesis; validate defect and safety figures. |
| Contoso Learning (Education) | Protect learner data; avoid over-claiming outcomes; keep accessibility in mind. |
| Contoso CloudWorks (Technology) | No secrets, tokens, or exploit code; respect least-privilege for any agent action. |