Appendix B — Industry considerations

Each business unit carries different sensitivities. Remind learners to adapt tone, data handling, and validation accordingly.

Business unit / industry Watch-outs in prompts and outputs
Contoso HealthCare (Healthcare) Never use patient data; treat clinical content as restricted; validate any care-related statement with a professional.
Contoso Financial (Financial Services) No KYC/AML, account, or payment data; be careful with any figure that implies advice; log decisions.
Contoso Retail (Retail) Protect customer PII and loyalty data; watch margin claims; keep promotional copy truthful.
Contoso Manufacturing (Manufacturing) No real production-control or safety instructions; treat correlation as hypothesis; validate defect and safety figures.
Contoso Learning (Education) Protect learner data; avoid over-claiming outcomes; keep accessibility in mind.
Contoso CloudWorks (Technology) No secrets, tokens, or exploit code; respect least-privilege for any agent action.